RETURNS AND EXCHANGES

items may be exchanged within 30 days from date of purchase. We will exchange your product for any reason other than you burned it. We guarantee you will love it or will exchange it or give you store credit. No questions asked. We will guarantee the item for life as long as you are the original purchaser. If the same item is no longer available, we will exchange it for an item of your choice of equal or lesser value. (Value is based on price paid).

If it was lost or stolen unfortunately, we cannot exchange it. If it was a gift, please have the original purchaser give you the order number so that it can be exchanged. All we ask is that you ship it back to us. We do not cover shipping.

Custom items are not eligible for refunds or exchanges; no refunds will be provided if the orders delivered as described in the custom order agreement.